“ALTERNATIVE TO FACE TO FACE MANUAL HANDLING TRAINING BY OFFERING A COMPLETE LIBRARY PACKAGE ONLINE”

From the desk of: Nick Heywood-Smith Adelaide, Australia

Dear Health Care Worker,

I have to get something off my chest. You could be risking yourself and your clients if you perform incorrect manual handling techniques.

Safe manual handling is nowhere near as hard as everyone makes it out to be. You just have to know how your body is made to lift...

The problem in all aged care facilities in Australia is poorly educated staff when it comes to Manual Handling.

There are many reasons for this, but some of these are:

• Registered nurses who are new to aged care and have come from other specialised fields
• Carers who have achieved a certificate III in Aged Care do minimal manual handling practice
• Non-English speaking carers having difficulty understanding a manual handling trainer
• Allied health therapists who are not fully qualified to teach manual handling are performing the training
• Nurses with poor understanding of the biomechanics of the body
• Nurses and carers with a poor understanding of issues associated with manual handling of people
• Nurses and carers not being able to identify poor manual handling techniques
• Nurses and carers not understanding how to assess for manual handling

The problem is that in all health care facilities in Australia, the turnover of staff can be quite high and each staff member may miss the compulsory annual training. That is why...

Site Managers and Directors of Care are frustrated because...

• Staff retention rates are low
• Facilities are considerably underfunded for manual handling training
• There is poor skill and knowledge of the staff looking after the elderly clients with regards to manual handling
• There are very few companies that specialise in training manual handling of people
• The industry is heavily regulated putting huge pressures on senior staff and management during validation and accreditation to make sure all staff are properly trained
• Facility costs are increasing
• Agency staff are constantly required - Are they properly trained?
• Documentation requirements in aged care are absurd!
• Residents are not receiving the due care and safety that they deserve through correct manual handling

When I first worked in aged care facilities, I saw these frustrations first hand. It was nice to be able to take some of the pressures off the facility and their directors of nursing by "looking after" all their manual handling needs.

But still, I was not happy with the standard of manual handling...

Wellness & Lifestyles started to develop their own manual handling training which we delivered through powerpoint presentations on site. This was great and the sites loved it. The carers were becoming better educated and hence their safety improved, the care improved and ultimately, this led to a better quality of life for the residents. It is frustrating when you know you could provide better care but just can't due to lack of educational resources. What are your frustrations?

• Are you sick and tired of having to train up new facility staff in manual handling?
• Have you tried many training companies but they have not delivered or let you down?
• Do you feel that there is a better, more efficient way to deliver manual handling training to your care staff?
• Are you finally ready to discover the secrets others are using to reduce manual handling expenses, improve coordination of training all staff and improve safety of clients or residents?
• Do you want to improve quality of care to your residents?

If you answered yes to any of these questions, don't worry because...

It's all about to change for you

If you'd like to know how you can start improving the safety of your clients while increasing your manual handling understanding and reducing your manual handling expenses at the same time... then this is going to be one of the most important messages you'll ever read.

Here's why:

My name is Nick and I am the founder of W&L Education and W&L services. Up until recently, I was working in aged care facilities as a physiotherapist educating nursing and care staff in all that I had learnt about the industry and how to improve safety, funding and efficiencies at their facilities. I got a reputation for being able to significantly improve safety of residents and reduce staff injuries through education of correct manual handling of people and materials. But before I tell you my secrets on how to do this at your facility and the SHOCKING TRUTH I discovered while working at many of these facilities with many of the not for profits and private facilities...

Let me tell you my story...

I was working in aged care just like you. I am a registered physiotherapist and Director of Wellness & Lifestyles Australia (W&L), a business that I developed with my wife Nikki that specialises in aged care and provides mobile allied health services to clients and facilities across Australia.

Since November 1998 when I completed my Bachelor of Applied Science in Physiotherapy from the University of South Australia, I worked in a variety of health care settings around the world including five different countries. This taught me many things, but I always knew that I wanted to help people in whatever work I chose to do.

My work overseas has included working for the National Health Services (NHS) throughout Great Britain in both inpatient and outpatient settings; owning and operating a private massage and rehabilitation business in Kitzbuhel, Austria over two winter ski seasons; consultancy physiotherapy work in public and private facilities in Vancouver and Banff, Canada, and private physiotherapy services provided to Ed Hommer, a double below knee amputee, during a summit attempt of Mt Everest in 2001 in Tibet.

Following five years overseas, I returned to Australia and commenced work for Sportsmed SA in both inpatient and outpatient settings for a period of approximately eight months. I learnt very quickly that to be able to impact more people's lives, I needed to start my own business and get a team together. Wellness & Lifestyles Australia received its first contract in January 2004. It began with a single physiotherapist (myself) providing mobile allied health services to aged care facilities and a part-time marketing consultant (Nikki). It has now grown to a company with over 130 therapists and staff with the full scope of allied health services including physiotherapy, podiatry, speech pathology, occupational therapy, aromatherapy, naturopathy, massage, dietetics, audiology and educational training.

W&L is a market leader in the provision of mobile allied health services to facilities in Australia and service over 10,000 aged care beds. Now instead of only seeing 20-30 people per day in a physiotherapy clinic, we can have an effect on ALL these people's lives. W&L's current clients consist of aged care facilities, the intellectually and phyiscally disabled, community health services, day therapy centres, home care package providers, public and regional hospitals and private clients in their homes. It is our vision to become the benchmark for aged care therapy services and education in Australia.

W&L is an accredited provider of allied health services to the Southern Adelaide Health Service, the Transition Care Program, and Disability SA. We have been finalists in the Telstra Business Awards in 2008, 2009, in inBusiness Magazine's Fast Movers for 2007, 2008 and 2009 and recently achieved the BRW's Fastest 100 list for 2009. In 2010, I was also awarded the Ernst & Young's young entrepreneur of the year for the central region.

One of the things I found from working in the aged care industry was that the problem most aged care facilities faced, was the lack of highly trained and educated staff to perform the safe manual handling for their clients. So my team and I quickly got together and brainstormed ideas on how to help more people provide better manual handling to aged care residents. After tirelessly sitting in the lab for 6 months, we have put together what we believe is the most complete solution to manual handling training in health and aged care available today. Introducing our new W&L Manual Handling Library. Included in our manual handling library are...

Six different techniques combined to make this one of the best manual handling learning experiences you will ever encounter

You see, before putting any of this training material together we consulted with an NLP expert (Neuro Linguistic Programming) to find out the best way to deliver such an in-depth course in a way that was guaranteed to help people understand the information quickly and easily, whilst at the same time ensuring that they retained as much of it as possible over the long-term.

The answer was simple and confirmed what we had already suspected.

To achieve maximum success we needed to deliver the material using multiple formats that took advantage of as many different learning methodologies as possible.

Sounds like quite a mouthful, but translated into plain English, it simply meant that we needed to include:

We wanted to deliver the best experience possible and so didn't want to cut corners and just provide you with a single type of learning experience, which is why we've made extensive use of the seven learning techniques described above.

Here's a quick recap of each of those techniques, explaining how each technique is used to maximum effect to ensure you get maximum value from the course.

Full Motion Videos

'The W&L Manual Handling Library' uses a mix of over the shoulder and real person video to bring the training to life in front of your eyes.

This engaging mix provides the best platform possible for helping you to understand all the techniques covered.

It makes complex things easy and entertains you whilst you learn.

There's never been a better way to learn how to provide safe manual handling techniques for your clients.

Over-the-shoulder Tutorials & Powerpoint Presentations

'The W&L Manual Handling Library' shows you how to safely move your residents in step-by-step detail.

We'll be there every step of the way to ensure that every manual handling issue and topic is covered in detail.

Let the experts show you exactly what you need to do, to provide the highest quality manual handling training for your aged care clients, using a variety of different techniques.

Quizzes & Hands-On Practical Exercises

‘The W&L Manual Handling Library' reinforces your learning with high quality interactive quizzes and hands-on practical exercises.

By testing your knowledge at the end of each module you'll see just how well you're progressing.

The hands-on practical exercises help cement your understanding as you progress through each module.

Interactive Posters

'The W&L Manual Handling Library' comes with amazing and highly informative interactive posters that add an extra dimension to this amazing training resource.

With these professionally designed posters, you and your staff can print them out and hang them around in your facility for constant reinforcement of the training taught.

Printable E-Books

'The W&L Manual Handling Library' also comes with printable e-books to use as a quick reference guide for all manual handling techniques or to give out to care and nursing staff as part of their site induction.

Professional quality training that reveals everything you need to know about Manual Handling in the Aged Care & Health Care Industry...

So, let's take a look at some of the resources included in the W&L Manual Handling Library...

 

So what exactly do you get?

When you invest in The W&L Manual Handling Library you get instant access to our sophisticated, state of the art learning resources, complete with ALL the learning materials you need, to perform safe manual handling techniques and improve comfort and safety of clients while reducing carer and nursing staff injuries.

Each resource is available to you at the click of a button, and the great thing is that you can even print off your own scores following completion of the e-learning modules as proof of the training delivered.

The library contains multiple training resouces, each has been professionally produced and includes:

If you struggle with the test don’t worry as the results will help you to see the areas you need to focus on to progress.

But here’s the really great thing ...

You have access to the Manual Handling library forever! That’s right. It's yours to keep!

This means that you (or your staff) can take as long as you need to work your way through the training. Everyone learns at a different speed and we wanted to ensure that absolutely everyone was catered for.

W&L will offer updates to this manual handling package annually or as manual handling legislation changes.

Another benefit to having full access to this training material is that you can re-visit it whenever you like. If you need a refresher on any particular technique just go to that module, and work your way through it again. You are completely in control!

So, let me quickly recap on what you get

Let me tell you a little more about the support, as that’s incredibly important.

What happens if I run into problems when
I am going through the training?

When you buy this training membership, you become part of The W&L Training Library community and, as such you are not alone. We provide full technical support, year round, to all our valued members.

If you find yourself struggling at any point, simply drop us a line and we'll come back to you with a detailed response, to help you to keep on track with your learning.

Unlike other support organizations who promise to reply within three days we make a pledge to always reply within twenty four hours on work-days, and usually you’ll see a response in your inbox within just a few hours.

Our support team is renowned for the high level of support we deliver, but as a valued member, your support requests are guaranteed to go right to the front of the queue where they will be dealt with as a top priority.

Ok Nick... it sounds terrific, but how much is this incredible Manual Handling training going to set me back?

 

Thanks for your investment, and I'll see you in the members area!

All the best,

P.S. Remember, you have 61 days to try out our manual handling training library. If for any reason you are dissatisfied with our level of service, you can request for your full 100% money refund.